Terms of Service
1 Introduction and Scope of Application
These Terms of Service apply to the online store services provided by yavniro (hereinafter referred to as "we", "our", or "us"). By accessing the website, browsing product information, or making a purchase, users agree to comply with the terms set forth in this policy.
This policy outlines the basic rules for online services, the responsibilities of users during the use of the website, and the arrangements we make in providing product sales services. This policy applies to all product browsing, order submission, and service communication conducted through the website.
2 User Accounts and Website Responsibility
Users must ensure that the information they provide when using the website services is true, accurate, and kept up to date. Users are responsible for safeguarding their account information and login credentials and are accountable for actions taken through their accounts.
We are responsible for maintaining the stability of the website’s operation and ensuring that the services run normally within a reasonable range. In cases where network issues, device problems, or uncontrollable factors cause access exceptions, we will make every effort to maintain and resolve the issues.
3 Product Information, Stock, and Price Notification Rights
The website displays product information, including product descriptions, stock status, and prices.
During system updates or information adjustments, product stock or prices may change. We reserve the right to update or adjust product stock status and pricing information before order confirmation, and we will confirm these details with users during the order processing.
4 Orders and Payments
After users submit an order on the website, the system will record the order information and begin processing it. Once payment is completed, we will proceed with subsequent processing based on the order details.
The information filled in the order must be accurate and complete to ensure smooth order processing. After payment is completed, the order will enter the system for review and processing.
5 Shipping Policy (Processing Time)
Once an order is confirmed, we will process and ship the order within the specified time.
Order processing is usually completed within a certain working time. For specific shipping arrangements and processing times, please refer to our shipping policy:
Shipping Policy: /shipping-policy
6 Order Cancellation Policy (Processing Time)
During the order processing phase, users may request to cancel the order according to the relevant rules.
Cancellation requests must be submitted before the order enters the processing phase. The specific conditions and processing times for cancellations are provided in the following policy:
Order Cancellation Policy: /cancellation-policy
7 Return and Exchange Policy (Processing Time)
If the product purchased requires a return or exchange, users can submit a return or exchange request following the established procedures.
Return or exchange processing will be arranged after the request is confirmed. The relevant conditions and processing times are provided in the following policy:
Return Policy: /return-policy
8 Refund Policy
If the refund conditions are met, we will arrange for the refund process after receiving the necessary confirmation.
Refund amounts will be processed via the original payment method. The refund processing time may be affected by payment channels and system processing times.
9 Disputes and Applicable Law
If any disputes arise during the order or service process, both parties should first attempt to resolve the issue through communication.
We comply with U.S. laws, including GDPR. We reserve the right to update this policy and will notify you of any relevant changes.
10 Privacy and Data Protection
During users’ use of the website services, we will process and protect information in accordance with relevant rules.
For detailed explanations regarding information collection, usage, and users' rights, please refer to the privacy policy published on our website.
11 Intellectual Property
The website's page designs, images, text content, and structure are owned by us.
Unauthorized reproduction, redistribution, or other use of website content is prohibited.
12 Limitation of Liability
Within reasonable limits, we will continue to maintain the stability of the website services.
We will handle service interruptions or delays due to network conditions, system maintenance, or uncontrollable factors to the best of our ability.
13 Amendments to the Terms of Service
We may update or adjust this policy as needed.
The updated policy will be posted on the website and will take effect immediately. By continuing to use the website services, users accept the updated policy.
14 Contact Information
Address:
14 CHERRY ST, ELKINS, WV, 26241, US
Customer Service Phone:
+1 (304) 977-6780
Customer Service Email:
deliverycare@yavniro.com
Service Hours:
Monday to Friday, 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM (U.S. Time, GMT+8)
This Terms of Service document covers all aspects of using your online store platform, including order handling, product and payment processing, shipping, and return policies, along with disclaimers about legal compliance under GDPR and U.S. law.